We do not have a retail store, and none of our products are carried in any retail stores. We are an online store only to keep our prices down and be direct to customers. We have no middleman.

Right now, we only ship internationally to Canada.

As of August 2026 we have allowed our system to accept purchases from Canada. Shipping is not included in price to Canada. Shipping is calculated at checkout via FedEx.  All duty and taxes are included in the final price.

Yes, our strollers collapse. You do have to remove the handlebar and drop the horizontal bar and able to collapse the sides. You can take it further by removing a quick release wheels.

For our stroller only products these strollers collapse in three seconds without any prior steps.

The pet stroller has a flat floor, sunroof and front and rear entrances. The childs has harnesses and a drop down area (not flat) for children's legs. The child does not have a rear entrance but does have a storage compartment. If using the child strollers for pet, the pet would be fully enclosed ( no windows open) and the floor wouldn't be fully flat.

Yes, please see our "Parts" section and also our accessories section. Some parts are not listed due to their size and shipping must be quoted.

The issue will be the fabric that may be just too tight. Please stand behind the stroller and reach through the sun roof with your left hand while holding the horizontal bar and take your right hand and push the right handlebar socket. Push the socket away from you while pulling the horizontal bar. This is the best way to get leverage to insert a horizontal ball. Once the fabric is stretched out a bit you won’t  have any more problems getting it in. Also please make sure the fabric isn’t caught up on one of the handlebar sockets 

We get a lot of orders where the pet dies while the stroller is in transition to the customer. Our return policy still stands if your pet happens to die and you no longer need the stroller. All shipping fees will have to be deducted on returns. We request that you do not purchase a stroller if your dog is near death.

Items are shipped same or next business day if purchased before 2pm PST. Unless we are on vacation. Order will arrive 1 - 5 business days depending on your distance from California. Strollers all go Fed Ex ground while smaller items will go USPS First Class Mail.

Please text your question to 925.336.1818

Our trailers use the axle hitch connection. Please see that it will work with your bike.  Make sure there is nothing in the way of installing the hitch.  See two examples of why the hitch system will not work.  Note:  The hitch is now rounded and not square like the images.