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Horizontal Bar not fitting?  

The issue will be the fabric that may be just too tight. Please stand behind the stroller and reach through the sun roof with your left hand while holding the horizontal bar and take your right hand and push the right handlebar socket. Push the socket away from you while pulling the horizontal bar. This is the best way to get leverage to insert a horizontal ball. Once the fabric is stretched out a bit you won’t  have any more problems getting it in. Also please make sure the fabric isn’t caught up on one of the handlebar sockets. 

Looking for an additional bike hitch?  Find it under Accessories.


We ship same same or next business day (unless on vacation).  Please check your email for tracking. Orders should arrive in 5 business days or less depending on your distance from California.  West Coast 1-2 business days, Central 3-4 business days, East Coast 5 business days.

For fastest response, please email email us or click the green Help Desk icon at the bottom right hand corner and click SMS to text us.  If you feel you are not getting a response from us, please check your junk/spam folder.  Please add our email as one of your contacts.

Click Here for Assembly Instructions

Click for how to assemble the front wheel

How to connect the trailer to your bike.

Contact Our Stroller Sellers

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