We were so relieved to be able to return the Booyah stroller. In a very sad coincidence, our little dog died the day after the stroller arrived. We were heartbroken by the loss but at least were grateful Booyah and Free Returns via Redo made the return of such a heavy expensive object so easy.
The Large Booyah Dog Stroller is built very well and was incredibly easy to assemble right out of the box. Its amazing suspension provides an exceptionally smooth ride, though the initial buying process was frustrating; the website featured an incorrect image of a large dog on the Medium size page, making it difficult to select the correct size.
While the structural build is impressive, the stroller has significant functional drawbacks. Inserting the crossbar and cotter pin is very difficult when unfolding the unit after transport, and I was disappointed to find small holes in the fabric after folding it only a few times. I'm not sure if the holes were there from the start, but I find it disappointing. Furthermore, the supplied dog tether is too short forcing me to find another one, and the braking system is designed in a way that appears it will ultimately destroy the tires.
My pup Bailey is really enjoying her bike rides via the doggy trailer. Great quality product and really comfortable for her. I put a personal fan in the trailer to help keep her cool on those hot, hot days.
Phenomenal service and a wonderful product
Made it easy.